ZZVC helps retail owner enhance customer service level.
It helps marketing service, decision-making analysis and promotion of marketing.
Through integrating digital signage, AV, VC technologies with retail environment practice, retail organization can make use of work flow solution to offer more accurate information transmission with guiding force. The result is to reduce the cost, increase turnover and increase customer satisfaction.
Remote customer service
ZZVC retailing digital signage collaboration solution includes retailing advertisement push, interactive customer self-service and visual remote customer support. Getting close to the customer helps offer timely, accurate information needed by customers, especially the feeling of the experience. As a tool of one-to-one customer interactive service, the leading in of interactive digital signage can provide customers with a more vivid understanding of the content of retailing service and the product. In addition, customers can initiate customer support services as well, which include visual remote dialogue and audio communication.
A set of interactive signage system, interactive terminal including POLYCOM and various signage display terminals connected by TVONE audio-visual control link will bring you with "appalling and imaginative multimedia contents" experience.
As a luxury chain conglomerate, we can deploy a globalized and localized digital signage operation network platform. Through non-interactive, interactive and profiled signage conforming with decoration style and allocating around stores and retailers, push multimedia content designed and delivered by advertising department of the center platform to enhance customer experience and to creatively highlight to-be-emphasized information.
Improve the operation efficiency of localized chain stores and retailers. Timely efficient and effective information transfer can improves productivity of the staff, increase business operation efficiency and customer satisfaction. ZZVC solution includes inventory visualization, timely update of special sales, in-store training broadcast and instant scrolling message. The headquarter also can firstly grasp the variation tendency of sales statement and live screen of customer flow variation in each store.
Operation supply chain management
ZZVC digital signage operation solution is able to set up connection with data interface and personnel of remote supply chain. Retailing procurement personnel can utilize visualized order tracking and delivery conditions, and launch video calling communication when necessary. The benefits hereby is to achieve more reasonable and highly efficient internal resources allocation, reduce dynamic cost to realize faster response to market and customer demand and retain greater leadership advantages in the industry.
(1) SCALA Design software
(2) SCALA content management software
(3) ZZVC iMediaBox player
(4) AV processor and matrix router equipment, TVONE long term signal transmission equipment and environmental control system.
(5) POLYCOM RSS4000 video recording and playing server, desktop software terminal and center HDX series customer service terminal.
(6) Displayer, tiled display and integrated touch screen
we can offer serivice ：
(1)content design(2)install(3)programme(4)after service